Terms and Conditions

Data Protection Policy (GDPR) Compliance

All organisations are required to comply with the General Data Protection Regulations.

Information relating to this and our processing of data are set out below.

Website Cookies

Our website may use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and interaction with our website.

Google Analytics

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Appointments and Gift Vouchers Information

When you purchase a service or gift voucher(s) in Salon or online your information including name, address, email and contact number will be stored in our appointment system together with necessary information for us to provide the service(s). We do not share your personal details with any other company without your consent.

Marketing

We may ask for consent to send you occasional marketing messages, using email or text messages. You will have the right to opt out of any message you receive with a clear unsubscribe link. Alternatively, you can email us at info@lavenderhairandbeauty.co.uk   to request being removed from such marketing messages. You may continue to receive messages in relation to any transactions with us such as booking confirmations, reminders or receipts.

Access to your Personal Information

You are entitled to view, amend, or delete any personal information that we hold. Email your request to our data protection officer info@lavenderhairandbeauty.co.uk or in writing to Data Protection Officer, Lavender Hair and Beauty,  134-136 Northfield Avenue, London, W13 9RT

Data Protection Officer

You may contact us about our processing of data via email; info@lavenderhairandbeauty.co.uk   or in writing to Data Protection Officer, Lavender Hair and Beauty,  134-136 Northfield Avenue, London, W13 9RT

More information on GDPR can be found here – https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/